We do more than just tax returns

We use our research to craft clever yet defensible tax strategies for clients.
We help our clients understand their taxes and make better financial decisions.
We go to D.C. to advocate for a better tax system for our clients.
We fight for you.

Become a client Meet Jack, E.A. →

$26,600

retroactive refund for a Stanford FLI student & parents, missed by tax pro and FreeTaxUSA

$15,400

retroactive refund for an American expat, missed by TurboTax

$25,000

penalties avoided for an international student by filing an obscure form they were not aware of

$3,800

retroactive refund for a Stanford low-income student, missed by tax pro

$10,000

tax savings for a Stanford student, caused by a mistake on TurboTax

$7,000

tax savings for a Stanford immigrant student, missed by TurboTax

Our results speak for themselves.

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👋 Hi! I'm Jack.

I'm federally credentialed as an Enrolled Agent and have advised on upwards of multi-million dollar transactions for hundreds of taxpayers in the last 6 years, including taxpayers from across the income spectrum, college students, and companies, navigating through dozens of kinds of niche tax issues. My expertise lies in topics relevant to nonresidents/immigrants, multi-state residents, students, low-income individuals, and tech startups.


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Why us?

Jack Mao, EA Other Tax Pros DIY Software
Time you need to spend 30-45 minutes 1-2 hours 5-10 hours
Expertise of the preparer Deep expertise with student, immigrant, and startup tax law, translating to upwards of $1,000s in savings Varies Limited to your knowledge of tax law and procedures
Need an understanding of tax law No No Yes, you need to know what and how to file, and the limitations of the software
Free walkthrough of tax return Yes Sometimes No
Free/discounted tax planning/advising sessions Yes Sometimes No
Free/discounted year-round tax support Yes Sometimes Rarely or limited
Penalties not covered by the service
upwards of $250,000 for some students
Only if incomplete information is provided Only if incomplete information is provided If incomplete information is provided or you didn't know what was required
Audit support We defend you for free or at a discount, no need to talk to auditors Depends, sometimes none Depends, sometimes none or limited to general guidance

FAQs

Click on each question to see the response to each commonly asked question.

1. You will enjoy numerous benefits when you work with a professional:
- Professionals are far more knowledgeable about tax law
- When you or your software makes a mistake, you will be held liable, but if you work with Jack, he will pay your penalties if he is at fault
- Jack can represent you before the IRS in an audit and defend your positions
- As a client, you will enjoy discounted rates for all tax services; non-clients will be charged at higher rates, including for tax advising, audits, and resolutions
- Jack will let you know what you need to do, so you don't have to know what you don't know
2. Jack has multiple years of experience and research with tax law relevant to college students. This rare niche allows Jack to help hundreds of students and their families save $1500-$4000+ in taxes annually through optimizations, more than enough to cover the cost of our services (note: tax savings depend on your individual situation and are not guaranteed). In a few cases, Jack was able to help low-income students and their families reclaim more than $7,000, $10,000, and $26,000 in tax savings overlooked and mistakes made by their tax professional and DIY tax software. 3. Many "tax experts" at those firms are not credentialed and/or experienced because the best tax professionals in the country are not incentivized nor attracted to work for those firms. Furthermore, many of those tax experts likely cannot represent you before the IRS, cannot provide year-long support, (for students) very likely do not possess the right expertise and experience, and will be rushed, all of which are a recipe for disaster, potentially costing you more in the long run to fix. 4. You should not ignore paying your taxes, as tax authorities can seize your assets (e.g., bank accounts) and garnish your wages! If you don't have enough money at the moment, there are legal ways to work with the tax authorities to reduce or spread out your tax payments. If you are proactive, they will generally be lenient with you. Jack will be able to recommend the best viable options for you and guide you through the procedures. 5. As tax professionals, we are not allowed to use consumer tax filing software as part of the numerous IRS regulations we need to follow when we file a tax return for a client. Therefore, we will not be able to finish your tax return for you. For liability reasons, we are also limited in our abilities to assist you if you do not file your tax return through us. However, if you are able to send us the draft version of your tax return, it will help expedite the turnaround time if you choose to have us prepare your tax return for you. 6. CPAs are licensed by the state in which they are authorized to practice in, which means they can only represent you before the IRS and the tax authorities in those states. Their expertise usually lies in accounting, which is best for business owners, but that also means not all CPAs practice tax law. EAs are licensed by the IRS, which means they can represent you before the IRS and all state tax authorities. They specialize in tax law, so they are also a perfect choice for a tax professional.

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Services

As an Enrolled Agent and Certifying Acceptance Agent (CAA), Jack can help you with your tax needs, including:

Special discount for current college students: Get $50 off of every tax prep engagement with waived minimums. For students with full ride financial aid, get an additional $175 off for yourself, and $100 off for your parents.

Personal Tax Preparation

Preparing and filing your personal income tax return. Electronically filed for free.

Starting at:
$325 federal + California state returns
$400 nonresident returns
$425 amended/prior-year returns
$200 ITIN application with ID verification and mailing

Comparable: TurboTax $150-527, H&R Block $250, Other Tax Pros $250-$1,200

Business Tax Preparation

Filing business, corporate, or nonprofit returns (Schedule C, 1065, 1120, 990). Electronically filed for free.

Starting at:
$200 simple Schedule C
$1,200 simple C-Corp
$1,800 other entities

Comparable: TurboTax $1,818, Fondo $1,950, Pilot $2,450, Kruze $3,200

Tax Advising & Planning

Got tax questions? Want to save money next year? Let's strategize!

15-minute rates:
$75 personal tax matters
$125 business/nonresident

Up to 33% discount for tax prep clients

Audit Representation

Don't face the IRS and state tax authorities alone! Get professional representation for your audit.

Hourly rates based on audit complexity and scope.

Free for tax prep clients if audit is caused by our mistakes.

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Work with Jack

Schedule a free initial consultation with Jack to see how he can help, even if you aren't sure whether you need to file taxes this year.

Schedule Consultation You may also email Jack at info at jackmao dot tax or call/text 650-200-0105 if you have any questions.

Visit us at our Palo Alto office at 220 California Ave, 2nd Floor, Suite 202, Palo Alto, CA 94306, or our San Francisco office at 235 Montgomery St, 10th Floor, Suite 1017, San Francisco, CA 94104! Visit by appointment only; same-day appointments may be available. Come by for free snacks and coffee!

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